Services and Parts
Your satisfaction is our success
When you purchase your SEM machinery through Delta you immediately enjoy the backing of the extensive, international, Delta Group/Mantrac network – familiar and respected names throughout Africa. You can count on our best-in-class aftersales service. As we work closely with our Mantrac Caterpillar parts distribution centers, we can ensure the timely delivery of any parts you may need from the extensive inventory we hold. We are committed to holding all basic parts for our popular models in stock locally. Any other requirements you may have can be sourced promptly from our network across ten countries, or from Caterpillar’s own warehouse hubs in Dubai and Johannesburg that serve the African continent. This safeguards your prized SEM machines from being out of action and putting your projects at risk of delay.
Delta SEM continuously strives to exceed the expectations and satisfaction of our customers. No matter how remote or challenging your project in Uganda, you can count on Delta and SEM products to get the job done by providing machines that simply work.
Delta’s in-depth knowledge of local markets is fundamental to our success. From establishing close working relationships, we listen to what our customers tell us, which ensures we understand their priorities for machines which offer stability, reliability – and productivity that consistently get the job done. SEM machines are moving the market on from the previously limited expectations. Ugandan contractors can now enjoy parts availability, service facilities – and the expertise of trained, qualified service engineers – which they will be unable to find on offer from any other Chinese machine manufacturer, or competing dealer.